CSR

  • LocationTaguig, Taguig
  • Job typePart time

Customer Service Representative Job Responsibilities:

  • Serves customers by providing product and service information and resolving product and service problems.
  • Attracts potential customers by answering product and service questions and suggesting information about other products and services.
  • Opens customer accounts by recording account information.
  • Maintains customer records by updating account information.
  • Resolves product or service problems by clarifying the customer’s complaint, determining the cause of the problem, selecting and explaining the best solution to solve the problem, expediting correction or adjustment, and following up to ensure resolution.
  • Maintains financial accounts by processing customer adjustments.
  • Recommends potential products or services to management by collecting customer information and analyzing customer needs.
  • Prepares product or service reports by collecting and analyzing customer information.
  • Contributes to team effort by accomplishing related results as needed. 

About [24]7.ai

Join the Team That's Redefining the Way Companies Interact with Consumers

We are a team of people who are passionate about using artificial intelligence and machine learning to dramatically improve customer experience. Join the ranks of an established, fast-growing company that works with the world’s leading brands. We make it simple for consumers to connect with companies to get things done.

 

 

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