![[24]7.ai](https://test-logo-bucket.s3.ap-southeast-1.amazonaws.com/uploads/company/logo/110/landing_page_banner_logo-24.png "[24]7.ai"){kind=logo}
Customer Service Representative
- LocationOrtigas, NCR
- Job typeFull time
Overview
- Shifting schedule, Ortigas
- Provide excellent customer service and over the phone
Qualifications
- Must be 18 years old and above
- Completed at least 2 years in college (no back/failed subject)
- Amenable to work on holidays, weekend, and shifting schedule
- Professional, enthusiastic, and customer service oriented
- at least 6 months call center experience is required
Skills Required
- Ability to educate customers on inquiries and other product information
- Ability to handle issues and complaints in a courteous and professional manner
- Ability to multi-task and access multiple data source simultaneously
- Ability to probe effectively
- Excellent oral and written communication
- Must be fluent in providing explanation and delivering positive scripting
- Must exhibit active listening
- Must have good conversational skills
- Must have good problem solving and analytical skills
- Must have keen attention to details
About [24]7.ai
Join the Team That's Redefining the Way Companies Interact with Consumers
We are a team of people who are passionate about using artificial intelligence and machine learning to dramatically improve customer experience. Join the ranks of an established, fast-growing company that works with the world’s leading brands. We make it simple for consumers to connect with companies to get things done.